REFUND POLICY

A LEGAL DISCLAIMER

1. Legal Disclaimer

The information provided in this Refund Policy is for general guidance only and does not constitute legal advice. AmaniRenas reserves the right to modify or update this policy at any time without prior notice. Your continued use of our services following any changes constitutes your acceptance of the revised policy.

REFUND POLICY - THE BASICS

2. Refund Policy – The Basics

At AmaniRenas, customer satisfaction is a top priority. If you are not fully satisfied with your purchase, you may request a return within 14 days of receiving your order. To be eligible for a return, the product must be unused, unopened, and in its original packaging, accompanied by proof of purchase.

WHAT TO INCLUDE IN THE REFUND POLICY

3. What Our Refund Policy Includes

- Eligibility: Products must be returned in original condition within 14 days of receipt.
- Non-returnable items: For hygiene reasons, we do not accept returns on opened personal care products unless they are defective.
- Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Method of Refund: Approved refunds will be issued to your original method of payment.
- Return Shipping: Customers are responsible for return shipping costs unless the item is faulty or incorrect.
- Contact: For return requests, please email us at support@amanirenas.com with your order number and reason for return.